Privacy Policy

Owned by Christos Moysiadis
09 Oct, 2024
2 min read

Introduction

This Privacy Policy applies to all Atlassian apps provided by Christos Moysiadis on the Atlassian Marketplace. If you ("End User") download, install and/or use our apps, you acknowledge that you have read and agree with the terms of our EULA and this Privacy Policy.

Data security and privacy of my apps

Apps for Cloud are written using Forge. Forge apps are hosted by Atlassian and keep all data in Atlassian’s infrastructure. Therefore, all data stored and processed by these apps remains in Atlassian’s infrastructure. This app (Epic Subtask Issue Viewer) reads data of related fields of issues stored within your JIRA and properties inside your Atlassian application. This app (Epic Subtask Issue Viewer) does not store any data outside your Atlassian application instance.

Christos Moysiadis’s apps do not transmit any data to any other external third-party system. Therefore, Christos Moysiadis does not have access to any data stored in the End User’s system when the End User installs Christos Moysiadis’s Cloud apps unless either the End User or Atlassian provides data to Christos Moysiadis.

Licensing and Billing information

Any personal information required by the licensing and billing process is collected and processed by Atlassian. That is governed by the Atlassian Marketplace Terms of Use and the Atlassian Privacy Policy. As part of the reporting and analytics features provided by Atlassian to Marketplace vendors, I have access to this personal and billing information:

  • Billing ID

  • Transaction ID

  • Contact information of the technical contact (name and e-mail address)

  • Country

  • License tier

  • Hosting type

  • Maintenance information

  • Contact information of the involved Atlassian partner

I can use this information for analysis and improvements of my apps and internal statistics. I may also use the information to contact you concerning service updates of apps for which you are listed as the technical contact.

Customer support

I am using Atlassian cloud offerings for Jira to provide and manage customer support. Customers who wish to contact my support are required to create an Atlassian ID account. Any personal information requested in the account sign up process will be collected, stored and processed by Atlassian and is governed by the Atlassian Privacy Policy. The same applies to if you sent an e-mail to the support address. This mails are forwarded to Jira and will automatically generate an Atlassian ID account for you and send an email notification to you.

Contact

If you have any questions or comments as a result of this privacy statement, please create a support request/ticket within Jira to get in contact with me or send me an email at support@christosmoysiadisdev.atlassian.net.